On today’s podcast episode, we discuss how Gen Zers are trying to limit their social media use, which platforms they are moving to (and away from), and where they are engaging with social creators offline. Join Senior Director of Podcasts and host, Marcus Johnson, Analyst, Paola Florez-Marquez, and Senior Analyst, Minda Smiley. Listen everywhere and watch on YouTube and Spotify.

The search journey is becoming increasingly fragmented as consumers no longer trust the first answer they see and turn to various other resources for product recommendations and reviews. Nearly 90% of consumers in the US, the UK, France, and Germany now cross-check results across multiple platforms, per Yext’s The Rise of AI Search Archetypes report. Brands need to optimize for how AI tools act on their behalf, per Yext. CMOs should focus on ensuring AI tools interpret their data accurately and present it in the right contexts, which could come from succinct FAQ pages or concrete product listings that avoid vague descriptions.

In this podcast episode, we discuss how Primark’s US and UK customers see the brand differently, what’s kept the retailer relevant as price pressures have intensified competition, and why its famously store-first strategy is working so well. Listen to the discussion with Vice President of Content and guest host, Suzy Davidkhanian, Senior Analyst, Carina Perkins, and Head of US Marketing for Primark, Rene Federico.

Over half (52%) of consumers in Australia, the UK, and the US are most concerned about brands posting AI-generated content without disclosure, tied with mishandling personal data as their top social media worry, according to Q3 data from Sprout Social.

Shein and Amazon are making bold retail moves in France as economic stagnation fuels demand for low-cost goods. Shein will open its first permanent French stores in November through a partnership with Société des Grands Magasins, marking a shift from its online-only model. Meanwhile, Amazon plans to roll out its budget-friendly Haul offering in France, featuring clothing, cosmetics, and household items priced under €20. Both initiatives face backlash—Shein from regulators and the fashion industry, and Amazon from critics of its impact on local retailers—but France’s appetite for affordable shopping suggests both efforts will gain traction despite opposition.

AI shopping assistants are boosting discovery and personalization, but trust issues and fulfillment challenges could limit their impact on channel migration.

The digital ad market is splitting into a two-speed dynamic. Retail and a few fast-growing sectors are surging, while others are stalling slightly under regulation, weak demand, and economic strain.

The news: The latest actress generating buzz across Hollywood isn’t real. “Tilly Norwood,” an AI-generated persona created by Particle6, drew sharp critiques from Hollywood personalities and unions. Our take: Consumers still report a deep distrust of AI influencers. For now, partnering with corporeal influencers is the safer path for most brands.