Kroger lowered the top end of its full-year sales outlook as rising price sensitivity among lower- and middle-income shoppers weighs on spending. Consumers’ growing focus on value is leading to more trips, smaller baskets, and greater reliance on promotions and private labels. These patterns are driving Kroger to intensify price cuts and promotions to keep shoppers from trading down.

Bilt partnered with United Airlines, offering 2X miles to customers who use their United co-brand card to pay their rent through Bilt’s platform. Bilt is trying to extend travel offers to members, but clumsy economics may get things off to a slow start. While Bilt stands to earn valuable margins through third-party card payments, the cost-ineffective nature of using this promotion will likely yield low returns. Competitors like the Made Card could trial a more straightforward travel rewards program centered on their own card.

Dollar and discount retailers are gaining share as low prices draw more middle- and high-income shoppers. Dollar Tree added 3 million households to its customer count in Q3, most earning over $100,000, while Dollar General saw higher-income customer growth and broader market-share gains. Five Below’s strong Q3 comps reflected new shoppers and bigger baskets. All three raised full-year outlooks. But much of their growth stems from higher prices, not traffic, and core low-income shoppers remain strained. To sustain momentum, retailers must improve store experience and appearance, ensure pricing accuracy, and invest in convenience through delivery partnerships.

Amazon remains in negotiations to extend its USPS partnership but is reassessing its delivery strategy after learning the Postal Service may hold a reverse auction that would require major shippers to bid for facility access. The unexpected shift injects uncertainty into Amazon’s network at a time when it is rapidly expanding Amazon Logistics and investing heavily in rural delivery. Because Amazon accounts for a sizable share of USPS revenue, a split would significantly strain the agency and could accelerate Amazon’s rise as a competing carrier, reshaping how retailers meet growing consumer expectations for fast, reliable delivery.

Klarna launched its premium membership model in the US, per press release. Klarna has been trying to compete with premium credit card rewards as a buy now, pay later (BNPL) provider, but the cash-back rates for both tiers are paltry compared with credit cards, which often offer 2% cash back for all purchases with no annual fee. BNPL rivals should make using installment loans for big-ticket items—a key growth area for providers—as easy as possible, like by offering 0% interest holidays, instead of promoting toothless rewards structures.

Publicis Groupe’s 100th-anniversary film, “A Lion Never Gives Up,” blends live action with 4,500 AI-generated images to retell the company’s evolution and project its future. With more than half its workforce now in data, engineering, and AI, leadership says the next era will reward companies that fuse creativity with machine-driven operational scale. The film lands as Omnicom’s acquisition of IPG reshapes the competitive field, and Publicis argues its AI maturity gives it an edge in a more concentrated market.

Dentsu forecasts the global advertising market will surpass $1 trillion for the first time in 2026, growing 5.1% and powered by digital channels that will capture nearly 69% of total spend. Retail media leads with projected 14%–16% growth, while online video and social also expand double digits. Major global events—including the Winter Olympics, FIFA World Cup, and a packed political calendar—will drive attention and pricing pressure across markets. APAC remains the fastest-growing region, led by India and China, while the US will represent about 40% of worldwide spend. For marketers, algorithm-first planning, advanced measurement, and early tentpole buying will be critical.

In 2026, stablecoins, agentic commerce, and AI-driven rewards will reshape the payments industry. Providers need to bet early or risk being sidelined by faster, cheaper, and more intuitive payment experiences.

Connected TV is becoming a true bridge between branding and performance, pairing big-screen storytelling with the targeting and measurement rigor of digital. With the right setup, user acquisition teams can bring mobile-style discipline—installs, engagement, and value—to the living room screen.

Podcast advertisers are shifting toward brand awareness campaigns, which grew from 52% to 56% of total US podcast ad spending between Q3 2024 and Q3 2025, according to a November 2025 report from Magellan AI. Meanwhile, direct response campaigns dropped 4 percentage points to 41%.

On today’s podcast episode, we discuss what’s still holding Amazon back in grocery — and what could finally move the needle. Listen to the discussion with Vice President of Content and host Suzy Davidkhanian, Principal Analyst Sky Canaves, and Senior Analyst Blake Droesch.

American Eagle’s Sydney Sweeney and Travis Kelce campaigns helped get eyes on the brand but failed to deliver the sales lift analysts were expecting. The two campaigns combined generated over 44 billion impressions, but comparable sales for the American Eagle brand rose just 1% YoY in the quarter, missing expectations for 2.1% growth. Ultimately, American Eagle’s record Q3 revenues owed less to the high-visibility Sweeney ad and more to strong execution at its Aerie brand, where comparable sales rose 11%. While buzzy celebrity-led campaigns can help restore brand relevance, their impact will be fleeting if companies’ merchandising and product availability fall short.

Old Navy wants to stand out for consumers with convenience, now offering same-day delivery on items including jeans, beanies, and dress shoes through DoorDash. “It’s a classic win-win,” said Nishith Rastogi, founder and CEO of Locus, a logistics tech provider recently acquired by IKEA parent company Ingka Group. “The retailer gets speed, and the platform gets density and stronger utilization across its network.”

PNC’s redesigned app, launching in H1 2026, will include “incremental functionality.” The bank hinted at digital direct deposit switching and instant debit card issuance. The new app is a culmination of several years’ worth of work replatforming digital banking. PNC’s aggressive strategy for branch banking includes deploying $2 billion on more than 300 new or renovated branches through 2030 and hiring 2,000 people to support them. When executed well, branch investments should pay off with increased brand awareness and more sales across channels.

Bank of America (BofA) is recommending that clients allocate up to 4% of their portfolios to crypto, a more crypto-forward stance than previously and one that clicks with demographic trends. What seems like a minor change to investment policies further legitimizes crypto as a mainstream asset and will have a long-term positive impact for BofA. Other banks should be prepared to do the same: Crypto as an investment is no longer niche, and institutions that don’t adapt will be left behind.

NBC News is introducing an ad-free, subscription-based streaming platform that consolidates its full lineup of content, spanning linear broadcasts, podcasts, live channels from NBC-owned stations, and original exclusive reports, into a single application, per Variety. Multiple platforms appeal to user preferences but cause more difficulties for advertisers who are struggling with an increasingly fragmented TV ecosystem.

Agencies tell Digiday that The Trade Desk (TTD) is softening its long-held stance on pricing, opening the door to fee negotiations as Amazon DSP gains traction with lower costs and competitive performance. Advertisers should revisit programmatic fee structures, elevate competitive benchmarking in annual planning, and negotiate for joint business plans that tie costs to incremental spend or measurable outcomes.

Microsoft is lowering its expectations for enterprise AI revenues as customer spending proves more cautious than anticipated. It reduced its sales quotas for AI software after many reps missed sales growth goals for the fiscal year that ended in June, per The Information. The problem could stem from clients’ challenges in measuring ROI from AI initiatives and determining savings from automating tasks. Competition to prove product value is intensifying, and Microsoft’s softening expectations for sales suggest that AI isn’t a guaranteed revenue engine. This lowered forecast marks both cautious customer spending and a shift toward value-driven AI adoption over experimentation.

San Francisco’s city attorney sued 10 major foodmakers, including Kraft Heinz, PepsiCo, and Mondelez, over their production and marketing of ultraprocessed foods. This marks the first governmental lawsuit over ultraprocessed products, escalating the regulatory and public pressure food companies face to cut additives and make their assortments healthier. Foodmakers will need to change their manufacturing and marketing practices as public opinion turns against ultraprocessed foods and governments—both local and federal—begin to exert more pressure.

Despite recent rumors and leaks, ChatGPT doesn’t run any ads today, not even for free users—but a viral Peloton “recommendation” sparked confusion and backlash while offering a possible preview of how OpenAI could eventually weave advertising into ChatGPT. The incident coincided with reports that OpenAI has been testing ad placements in its Android beta. The recent leaks, rumors, and glitches give advertisers—and competitors—insights on how ads are likely to appear in ChatGPT’s interface and competing AI chatbots. Understanding the context of AI chats and finding non-intrusive placements could require an entirely different toolset than existing ad models.

TikTok Shop’s US GMV exceeded $500 million from Black Friday through Cyber Monday, fueled by a nearly 50% jump in shoppers and rapid momentum in livestream commerce. Brands and sellers using livestreams saw 84% sales growth as viewers engaged with more than 760,000 sessions generating 1.6 billion views, a trend amplified by major influencers like Kim Kardashian. Other platforms, including Whatnot, also posted strong holiday results, signaling growing comfort with live buying. The data points to TikTok Shop’s accelerating scale and suggests it is well positioned to capture a larger share of holiday spending as more major brands join the platform.

Svedka is planning an AI-forward ad for the 2026 Super Bowl as brands continue to test consumers’ appetite for AI-powered ad experiences. The alcohol company will use AI to portray its previously retired “Fembot” robot mascot, which the brand dropped 12 years ago, per The Wall Street Journal. Svedka’s and Coca-Cola’s AI-powered campaigns mark how quickly major brands are moving into AI despite mixed reactions to earlier tests. A Super Bowl ad is a high-stakes, high-cost, and high-scrutiny moment, and using AI in that space suggests brands believe consumer sentiment is turning in their favor.